Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name
• Email address
• Mobile/WhatsApp number
• Age or date of birth, where required for a particular service
• Billing and transaction information
• Information submitted through enquiry, registration, contact, feedback, or other forms
• Course and program enrolment information
• Information relating to your use of our website and online programs
• Device, browser, IP address, and technical information
• Website usage information collected through cookies and similar technologies
• Any other information you voluntarily provide to us

We request that you do not provide sensitive personal or medical information unless it is specifically requested for a service and you are comfortable providing it.

2. How We Use Your Information

We may use your information to:

• Provide and administer our courses, programs, products, and services
• Process registrations and payments
• Create and manage user accounts
• Provide access to courses and learning materials
• Respond to enquiries and provide customer support
• Communicate with you regarding purchases, programs, updates, and important service information
• Improve our website, courses, programs, and user experience
• Understand how users interact with our website
• Send relevant promotional or educational communications where permitted
• Prevent fraud, misuse, unauthorized access, and security incidents
• Comply with applicable laws and legal obligations

3. Communication

When you provide your contact information, we may contact you regarding:

• Your enquiries
• Purchases or registrations
• Course/program access
• Customer support
• Important changes to our services
• Educational or promotional communications, where permitted

You may opt out of promotional communications by following the unsubscribe instructions provided or by contacting us.

Please note that certain essential service communications may still be sent when necessary to provide a service you have requested.

4. Payments

Payments for our products and services may be processed through third-party payment service providers.

We generally do not need to store your complete card, banking, or payment credentials on our own systems. Payment information may be processed directly by the relevant payment provider according to its own privacy and security policies.

5. Graphy and Other Service Providers

AAYUSH by AASH may use third-party platforms, including Graphy, to provide online course hosting, learner accounts, program access, payment-related functionality, communications, or other services.

Information reasonably necessary to provide these services may be shared with the relevant service provider.

We may also use third-party providers for:

• Website hosting
• Payment processing
• Analytics
• Email communications
• WhatsApp or other communication services
• Marketing
• Customer support
• Security
• Technical services

Such providers may process information according to their own applicable terms and privacy policies.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate essential website functions
• Remember preferences
• Understand website usage
• Improve website performance
• Measure marketing and advertising performance, where applicable

You may control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Information Sharing

We do not sell your personal information as a standalone product.

We may share information where reasonably necessary with:

• Service providers supporting our business
• Payment processors
• Course/platform providers
• Website and technology providers
• Professional advisers
• Government or regulatory authorities where legally required
• Law enforcement where required by law
• Other parties where necessary to protect our legal rights, users, or business

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

10. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

• Request access to information held about you
• Request correction of inaccurate information
• Request deletion or erasure where applicable
• Withdraw consent where applicable
• Request information about how your data is being processed

To exercise an applicable right, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our services are primarily intended for individuals who meet the applicable minimum age requirements.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

12. External Links

Our website may contain links to third-party websites, platforms, social media accounts, or services.

We are not responsible for the privacy practices or content of third-party websites. Users should review the relevant third-party privacy policies before providing information to those services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or business practices.

The updated version will be published on this page with the revised “Last Updated” date.

14. Contact Us

For privacy-related questions, requests, or concerns, please contact:

15. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your information as described herein, to the extent consent is required under applicable law.